TOSHIBA INFORMATION

Warranty

Whom do I contact for laptop warranty registration or service?
The Toshiba laptop warranty department can be reached at 1-800-240-7100. Hours of operation are 5:30am-5:30pm PT. To confirm that a warranty has been registered please visit http://toshiba.eclaim.com/toshiba/tsbclok1.asp. You will be asked to provide your Toshiba model part number and serial number which can be found on the bottom of your Toshiba laptop.

Whom do I contact to have an On-Site warranty repair set up?
Toshiba On-Site Warranty customers can contact Toshiba's Technical Support team at 1-800-457-7777 to request a repair under On-Site Warranty coverage.

When will I receive my Toshiba warranty coverage paperwork?
Toshiba offers a paper-less virtual warranty registration process. To ensure that your warranty has been registered properly please visit http://toshiba.eclaim.com/toshiba/tsbclok1.asp. If the warranty is not registered properly please contact our Customer Service team at 1-800-618-4444 for assistance.

 

Technical Support

How do I contact Technical Support?

  • Laptop computers: 1-800-457-7777
  • Toshiba digital cameras: 1-800-829-8318
  • Pocket PC's: 1-800-949-7993

What are Technical Support's hours of operation?
Toshiba's Technical Support is open 24 hours a day, 7 days a week.

Where can I find online Technical Support options?
The Technical Support website for laptop computers is www.pcsupport.toshiba.com. Free camera technical support can be e-mailed at dsc.support@tais.toshiba.com.

 

Where can I find an authorized Toshiba Service provider?

http://www.csd.toshiba.com/cgi-bin/tais/su/su_gaspLocator.jsp?subs=tais

 

 Where can I get spare parts?

 

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